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About The Position
AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The role leads the restaurant team to create a positive work environment and dining experience. The manager coaches, mentors, and supports team development, safety, and well-being while overseeing restaurant operations and working toward service, operational, and financial goals. The company emphasizes goal achievement and performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor variance. AES describes itself as a place where employees can develop their skills and contribute to its vision of becoming guests’ favorite fast-food destination.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Ability to communicate respectfully with guests and the team.
- Coaching and developing, hiring and staffing, leadership, listening, and delegating skills.
- Emotional resilience and patience.
- Ability to work in a fast-paced environment and think on one’s feet.
- High standards of integrity and customer satisfaction.
- P&L, operations, and restaurant management skills.
- Ability to manage food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, coach, and develop team members.
- Use AES systems to operate the restaurant, including producing accurate projections and schedules.
- Implement restaurant controls, particularly cash and inventory controls.
- Set and achieve restaurant goals for service, operations, and financial results.
- Oversee performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variance and take appropriate action to improve results.
- Follow government regulations, employment laws, food safety requirements, operations policies, and cash policies, and implement accounting controls.
Benefits
- Competitive bonus program
- Full-time shifts
- Health insurance
- Paid time off (PTO)
- Employee rewards and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
