Restaurant General Manager

Saks Fifth AvenueSarasota, FL
$61,666 - $77,082Onsite

About The Position

The Restaurant General Manager is the strategic leader and visionary for all aspects of restaurant operations. In this executive role, you will guide the team as a driver of professionalism, financial agility, and overall operational excellence. By seamlessly blending business acumen with luxury hospitality standards, you will ensure a world-class dining experience for all guests while maximizing profitability and cultivating a high-performing management team.

Requirements

  • 7+ years of progressive hospitality management experience, with a proven track record of running high-volume, premium, or luxury restaurant operations.
  • 4-year degree preferred, or equivalent executive career experience.
  • Advanced financial acumen and analytical skills, with extensive experience in restaurant P&L analysis, forecasting, and budgeting.
  • A documented track record of achieving business results and driving growth across multiple business units or revenue streams.
  • Exceptional communication skills with the ability to tactfully advise, counsel, coach, resolve conflict, and negotiate across all levels of the organization.
  • A strong champion of a collaborative "win together" corporate culture.
  • Proficiency with MS Office Product Suite and Google Workspace, with advanced proficiency preferred.
  • Role requires physical stamina for standing, walking the floor, bending, climbing stairs, and lifting/carrying up to 35 pounds.
  • Must be willing to work a flexible schedule tailored to premium retail and hospitality business needs, which will include evenings, weekends, and holidays.

Responsibilities

  • Drives the restaurant management team to define, align, and execute clear strategies and operational priorities that consistently deliver an excellent luxury experience.
  • Partners closely with the Store General Manager, Regional Director of Restaurants, and Corporate Food Service to align the restaurant’s vision with broader corporate goals.
  • Conducts daily briefings with the Store General Manager and Regional Director to proactively review, address, and resolve any operational or business challenges.
  • Cultivates and builds deep relationships with our premium client base to enhance brand loyalty and deepen the customer's overall connection with Saks Global.
  • Oversees the creation, finalization, and achievement of seasonal profit plans, maintaining absolute accountability for the restaurant's financial health.
  • Analyzes inventory metrics, batch invoices, month-end forecasts, and preliminary profit and loss (P&L) reports to protect and drive the bottom line.
  • Oversees the maintenance of accurate paperwork and POS reports, monitoring operational metrics against fiscal targets.
  • Drives the team to achieve and maintain a 90% score or better on seasonal secret shop reports and local health sanitation evaluations.
  • Ensures the restaurant team flawlessly meets all designated operational deadlines in accordance with the Saks Global corporate calendar.
  • Champions the development and flawless execution of all high-profile restaurant promotions, private bookings, and special events.
  • Directly oversees the performance management, professional growth, and development of the restaurant's management team and direct reports.
  • Fosters an inclusive, high-standard workplace, ensuring all Associates treat customers and colleagues with the utmost courtesy and professionalism.
  • Empowers the management team to implement and maintain rigorous, ongoing training programs across all critical operational tasks.
  • Partners strategically with the People Business Partner (PBP) on talent acquisition, payroll compliance, benefits, and employee relations.
  • Enforces and upholds all Saks Global corporate policies, procedures, and workplace safety standards.
  • Leads daily communications with the restaurant management team regarding business needs, scheduling efficiencies, financial reports, upcoming events, and employee relations.
  • Represents the restaurant as the key liaison in weekly department manager meetings, cascading relevant news and collaborating on store-wide initiatives.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
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