Restaurant General Manager

Makeready LLC•Dallas, TX

16d•Onsite

About The Position

The Tavern at Heathman celebrates Portland's spirit as a local gathering place, offering Pacific Northwest inspired fare rooted in fresh, seasonal ingredients and local partnerships. Sophisticated yet approachable, it's a destination for pre-theater dinners, business gatherings, and leisurely weekend brunch. The Restaurant General Manager is responsible for ensuring the success and growth of the restaurant — from staffing and financial performance to innovation, cleanliness, culture, and reputation. The Restaurant General Manager sets the tone, establishes the standards, and inspires the team to deliver memorable dining experiences that exceed expectations.

Requirements

Prior experience as a Restaurant General Manager strongly preferred
Comprehensive knowledge of both front-of-house and back-of-house operations
Proven leadership skills with the ability to motivate and inspire teams
Strong financial acumen, including experience with payroll, budgeting, revenue management, and forecasting
Excellent communication skills; professional, personable, and service-driven
Proper health and safety certifications required
Ability to stand and walk for extended periods
Ability to use hands to serve and clear food, beverages, and tableware
Ability to bend, kneel, and lift up to 50 pounds
Ability to smell and taste food and beverages to ensure quality standards

Responsibilities

Oversee daily restaurant operations (FOH & BOH)
Hire, train, mentor, and lead team members and department leaders
Establish and uphold service, appearance, and operational standards
Partner with the Executive Chef on menu development, product consistency, and training
Monitor budgets, payroll, inventory, and financial performance
Develop strategies to grow revenue and enhance reputation
Engage with guests to build relationships and encourage feedback
Ensure compliance with all health, safety, and company policies