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About The Position
AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is seeking a Restaurant General Manager. The General Manager leads the restaurant in creating a positive work environment and dining experience. They guide the development, safety, and well-being of the team, and coach, mentor, and support employees. The role is goal-oriented and involves achieving results in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and food and labor cost performance. The General Manager is also expected to follow applicable government regulations, employment laws, food safety requirements, operational policies, and cash policies, and to implement accounting controls.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Ability to communicate respectfully with guests and team members.
- Coaching and developing skills.
- Hiring and staffing skills.
- Emotional resilience and patience.
- Leadership, listening, and delegation skills.
- Ability to work in a fast-paced environment and think on your feet.
- High standards of integrity and customer satisfaction.
- Profit and loss management, operations management, and restaurant management skills.
- Ability to manage food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, and coach the team.
- Use AES systems to operate the restaurant, including creating accurate projections and schedules.
- Implement restaurant controls, especially for cash and inventory.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage restaurant operations and profit and loss performance.
- Monitor guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variances and take appropriate action to improve results.
- Follow government regulations, employment laws, food safety requirements, operational policies, and cash policies, and implement accounting controls.
Benefits
- Competitive bonus program
- Full-time shifts
- Health insurance
- Paid time off
- Employee rewards and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
