GM

Arby's (AES Restaurants)•Dickinson, NY

3d•$55,000 - $70,000

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant General Manager. The manager leads the restaurant team to create a positive work environment and dining experience, and is responsible for coaching, mentoring, and supporting team development, safety, and well-being. The role focuses on achieving strong operational, financial, and guest-service results.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully, listen, and demonstrate emotional resilience and patience.
Leadership, coaching and development, hiring and staffing, and delegation skills.
Ability to work in a fast-paced environment and think on your feet.
High standards of integrity and customer satisfaction.
Profit-and-loss, operations, and restaurant management skills, including managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant, including accurate projections and effective scheduling.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Manage operations and profit and loss performance.
Monitor guest satisfaction, customer service, speed of service, and quality control.
Promote workplace safety and address food and labor variances with appropriate corrective action.
Follow government regulations, employment law, food safety requirements, and operational and cash policies; implement accounting controls.
Coach and develop employees, delegate responsibility, and communicate respectfully with guests and the team.