Sr Restaurant & Franchise Relationship Mgr (US)

TD•Los Angeles, CA

9d•$148,720 - $240,240•Onsite

About The Position

The Sr. Restaurant and Franchise Relationship Manager is responsible for developing and retaining Restaurant and Franchise Commercial business through prospecting, relationships with COIs and cross selling existing clients. In addition to developing and supporting our Restaurant and Franchise business, we are also expanding into HVLP Fitness.

Requirements

4 year degree or equivalent experience
15+ years related experience
In-depth understanding of commercial industry, business development techniques and credit decisions.
Proven business development track record, with proven ability to conceptualize and implement effective new business strategies.
Extensive network of outside referral sources for new business.
Excellent credit and financial analysis skills
Refined negotiation skills.
Proven communication skills, both verbal and written.
Proven PC skills
Membership in civic and professional organizations required
Understands and supports the Banks Customer Service Strategy
Considers the impact of advice and decisions on the well-being of the Bank, as well as its customers, its employees and stakeholders
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
Leads, coaches and models quality service delivery at every interaction
Supports the ongoing improvement of the partner/Customer experience
Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy
Supports the creation of goals and objectives for the business unit/function; Communicates those goals and objectives to the team
Builds capability support / executes plans to acquire, develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies
Role models behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture
Creates an extraordinary place to work advance and sustain a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
Leads, coaches and develops a highly effective team by ensuring on-going training and performance and development management

Responsibilities

Works independently to develop new Restaurant and Franchise business
Meets with largest and most complex prospects and Customers
Maintains established market presence and extensive network of outside referral sources of new business
Ensures that own work as well as work of more junior Employees is in compliance
Understands how to structure the most complex deals
Prepares basic management reports summarizing loan activity
Meets regularly with internal referral sources to establish business relationships and develops network of outside referral sources for new business
Compiles necessary data and information to begin financial analysis
Administers existing loans to ensure complete conformity with terms and adequacy of documentation including preparation of criticized asset reports and review memos
Performs periodic inspections at Customer sites to audit accounts and ensure adherence to loan agreements and terms; Takes appropriate action as necessary to correct deficiencies
Negotiates specific terms and conditions within parameters defined by credit decisions
Finalizes loan agreements with prospects and Customers and closes sales
Performs routine financial analyses and credit investigations; Makes credit decisions
Contributes and provides input to group loan decision process based on evaluation of credit risk and other key factors
Assists in the development of less experienced loan officers
Educates Branch Managers and staff about products and the lending process
Makes sales calls, gathers financial and general business information and explains products and services offered
Communicates credit decisions to prospects and Customers as directed and negotiates specific terms and conditions for loans within parameters defined by credit decisions
Makes prospect and Customer calls independently to sell commercial services and cross sell other Company products and services
Manages assigned relationships in coordination with other appropriate internal personnel
Supports the growth goals (loans, deposits, fees) of the team through development of new Commercial Customers and cross selling existing Customers as well as development of a referral network