Restaurant Food Runner and Busser - Dollywood's DreamMore Resort & Spa - Full Time Year Round
About The Position
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Restaurant Food Runner and Busser who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Restaurant Food Runner and Busser will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Restaurant Runner and Busser provides an excellent dining experience for our guests through proper steps of service and maintain a great work environment for our fellow hosts and vendors. The host will deliver food from kitchen to diners. This is to be done in a manner consistent with The Dollywood Company’s Mission and Values. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Requirements
- Must be able to obtain Food handler certification
- Must be at least 16 years old
- Basic computer knowledge and usage preferred
- Must pass a pre-employment background check
- Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
- Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must be committed to continuous improvement
- Must have professional appearance with good personal hygiene
- Must promote and support a “team” work environment by cooperating and helping co-workers
- Must be able to be productive in a fast-paced environment
Responsibilities
- Checks with Manager for daily forecast training standard objectives
- Ascertains the daily specials from kitchen and communicates them
- Assists service team with bread and water service. Consistent removal of soiled dishes from tables. Reset tables to standard throughout service
- Maintains buffet cleanliness and food quality/presentation if appropriate
- Inspects dining room for cleanliness, proper supply levels and proper staffing
- Cleans and organizes workstation
- Maintains a clean and sanitary environment in compliance with all local and federal health codes
- Performs service and runner duties as appropriate
- Provides excellent guest service at every opportunity
- Participates in upsell strategies as directed by management
- Participates in daily line ups
- Practices service standards and current training throughout service
- Assumes duties of Supervisor in absence or as directed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
