Restaurant FOH Supervisor

Katella Deli•Los Alamitos, CA

5d•Onsite

About The Position

Front of House Supervisor. We are seeking a dedicated and experienced Front of House Supervisor to assist in leading our restaurant team and ensure an exceptional guest experience. This role offers an exciting opportunity to contribute to a dynamic hospitality environment, fostering a positive atmosphere for both staff and patrons.

Requirements

Proven experience in restaurant front of house management or supervisory roles
Excellent leadership, communication, and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of POS systems and reservation management software
Ability to remain calm and professional in high-pressure situations
Exceptional customer service skills and a friendly, approachable demeanor
Flexibility to work evenings, weekends, and holidays as needed

Responsibilities

Oversee daily front of house operations, including guest service, reservations, and seating arrangements
Supervise and support front of house staff, including hosts, servers, and bartenders
Ensure high standards of customer service, hospitality, and cleanliness are maintained at all times
Handle guest inquiries, complaints, and special requests professionally and efficiently
Assist in training, coaching, and evaluating team members to promote professional growth
Monitor and manage staff schedules, ensuring adequate coverage during peak hours
Collaborate with kitchen and management teams to ensure smooth communication and operations
Enforce health and safety regulations and company policies