Floor Supervisor-Office Admin

Robin's Restaurant•Cambria, CA

4d•Onsite

About The Position

We are seeking a versatile, tech-savvy Restaurant Floor Supervisor & Office Administrator who blends a genuine heart for hospitality with a meticulous eye for detail. This is a temporary position with an exciting opportunity to transition into a permanent, long-term leadership role for the right candidate. In this dual role, you will spend roughly 60% of your time championing our guest experience on the dining room floor and 40% anchoring our business operations through digital organization. The ideal candidate can seamlessly pivot from leading an energetic floor shift to navigating spreadsheets and cloud-based organization systems.

Requirements

1-2+ years of restaurant leadership (Shift Lead, Captain, or Supervisor) combined with at least 1 year of administrative or office support experience.
Advanced, hands-on proficiency with Microsoft Office (Excel, Word) and Google Workspace (Sheets, Docs, Drive) is strictly required.
A naturally warm, empathetic, and service-oriented personality. You genuinely enjoy making people feel welcome and valued.
Exceptional organizational skills. You spot typos, spreadsheet discrepancies, inventory shortages, and misplaced decor instantly.
Ability to quickly adapt to modern restaurant POS systems (e.g., Toast, Clover) and reservation platforms
Availability to work a flexible schedule, including peak dinner shifts, weekends, and holidays. This position is primarily a morning-mid day position.

Responsibilities

Elevate Guest Experiences: Greet guests warmly, manage table touches, and proactively turn minor service hiccups into memorable, positive moments.
Lead & Mentor: Inspire, coach, and support front-of-house staff to deliver seamless, warm service.
Maintain Ambiance: Consistently audit the dining room floor to ensure lighting, music, temperature, and cleanliness perfectly match our brand standards.
Digital Documentation: Maintain, organize, and update files using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel).
Inventory & Vendor Relations: Order, track, and log front-of-house and office supplies, verifying that digital vendor invoices are 100% accurate.
System Maintenance: Keep our POS system updated with menu changes, manage the restaurant's central email inbox, and maintain orderly digital filing systems.
Maintain organization of our digital files