Restaurant Floating Manager

Twist Bakery and Cafe•Millis, MA

1d•Hybrid

About The Position

We are seeking experienced Restaurant Managers to join our nationally recognized bakery cafe. Our managers play a critical role in strengthening operations, accelerating growth, and improving our bottom line. We are looking for a FLOAT Manager who would work at both of our cafes in Millis, MA and Burlington, MA. This position comes with a Base Pay of $60,000 - $70,000 plus bonus (expected 10-15% per year) plus benefits plus daytime hours plus expected weekly contribution of 40-50 hours per week. As a Restaurant Manager, you'll be joining a team of experienced operators who have excelled in the art of the guest experience. You'll be the foundation of our bustling cafes serving the needs of the region with our handcrafted meals and baked goods and leading our dynamic teams in our hands-on environment.

Requirements

Prior experience managing in a Polished Casual, Fast Casual, or Upscale enterprise.
An impressive track record of being a top performer.
Thrive working and leading in a collaborative team environment.
Highly driven and ambitious and are a make it happen individual.
See the big picture and coach your team to help you make it happen.
Sustainable operational results with a solid job history.
Strive to be your best every day.
Strong instincts in how to be strategic in leading client-facing conversations.
Stellar business acumen managing a P & L, scheduling, ordering & inventory.
Hands on leadership in a scratch kitchen restaurant including being able to work the line when necessary.
The desire and ability to learn and excel personally and professionally.
Bachelor's degree or higher preferably in a hospitality related field.
3+ years of experience managing a team in a high-volume facility.
Excellent written and verbal communication skills, collaborative work style.
Must be able to stand for long periods of time (up to 10 hours), and lift, bend, stoop, twist, and carry 50 pounds.
Commercial kitchen experience required.

Responsibilities

Create a memorable guest experience through the food we serve, the service we provide, the team we lead, and the environment we keep.
Work in conjunction with your core cafe group and recruit, hire, train and develop team members to keep the cafe fully staffed and growing.
Partner closely with ownership and our BakeHouse management to ensure a smooth operation at your location.
Function with an ownership mentality and become the face of the operation in your local region. Promote the company through community outreach and superior guest interactions.
Manage budgets, P & L's and inventory in partnership with your team.
Occasionally float between locations based on business and staff needs to help elevate best practices, expand product offerings and knowledge, and ensure smooth operations.
Work side-by-side with your team in all aspects of the business during peak service times ensuring the highest level of guest satisfaction.
Back up the line on occasion, perform line checks, write production lists, determine purchasing levels, lend a hand with simple tasks in the bakery when necessary, and encourage teamwork in all aspects of the business.