Restaurant Event Sales Manager

Four Seasons Hotels and Resorts • Minneapolis, MN

8d • $70,000 - $72,000 • Onsite

About The Position

The Four Seasons Hotel Minneapolis is looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality. As the Restaurant Event Sales Manager, you will secure and service Corporate and Social Catering Business, through active and effective promotion, networking, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential. The Restaurant Event Sales Manager reports to the Director of Events.

Requirements

• 2-3 years previous experience in a similar role.
• Solid selling and interpersonal skills.
• Demonstrate the energy and commitment to meet and exceed personal goals.
• Proven track record in pursuing, evaluating soliciting, selling and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.
• Strong command of the English language.
• Successful candidates must possess legal work authorization in the United States.

Responsibilities

• Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.
• Uncover clients’ implied needs and wishes and create highly customized proposals accordingly.
• Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.
• Entertain wedding and social tastemakers on a regular basis.
• Coordinate the sales efforts between sales and catering departments to ensure proper utilization of function space to yield maximum revenues.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Catering Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through creative upselling and ensuring effective communication both written (including Proposals, BEO, Resumes) and personal contact with all departments for the success of the event(s). Provide billing review on completion of event(s).
• Supervise the execution of banquet events. Review all function space with banquet manager / head house attendant.
• Ensure clients’ satisfaction during events.
• Keep Director of Events promptly and fully informed of all potential problems or unusual matters so prompt corrective action can be taken where appropriate.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Benefits

• Affordable medical, dental, vision & life insurances with only a 30-day waiting period
• 401(k) Retirement Plan
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed