Restaurant Crew Member

Omaha's Henry Doorly Zoo and Aquarium • Omaha, NE

13d

About The Position

Omaha's Henry Doorly Zoo & Aquarium is seeking a guest-first, hospitality-focused Crew Member to support the Treetops Restaurant. The role delivers friendly, efficient, and welcoming service and helps create positive dining experiences through food preparation, service-area setup, cooking, cash register operations, bussing, and maintaining clean, safe, inviting dining spaces. This regular, ongoing part-time position offers a flexible schedule of up to an average of 24 hours per week annually, with schedules varying according to operational needs and individual performance. The position reports directly to the Restaurant Supervisor and Assistant Manager and works collaboratively to provide excellent service and memorable guest experiences. The pay rate is $15.00 per hour.

Requirements

• Must be at least 16 years of age.
• Must be available to work up to 24 hours per week.
• Must be available to work weekends, holidays, and some evenings.
• Must have an outgoing and engaging personality.
• Ability to work outside.
• Ability to communicate clearly.
• Ability to lift up to 25 pounds.
• Must possess an active Food Handler Permit registered with the Douglas County Health Department at time of hire, or complete Food Handler training and obtain certification within 30 days of employment.
• Candidates might be required to pass a pre-employment background check and drug test, and possess a valid driver's license with a good history.
• Must wear close-toe shoes.

Nice To Haves

• Prior cash handling experience is preferred but not required.
• Prior guest service experience is preferred but not required.

Responsibilities

• Provide exceptional guest service in a high-traffic location and communicate effectively while anticipating guest needs.
• Work with the Supervisor to resolve guest concerns.
• Operate POS systems in accordance with policy, with attention to detail and accuracy.
• Promote teamwork and assist coworkers when necessary.
• Complete special projects and other assigned duties.
• Keep work and food surfaces clean and neat, including tables, dining and kitchen areas, dishes, floors, and guest-serving areas.
• Set up service areas and perform daily food preparation.
• Operate kitchen equipment, including fryers, grills, dishwashers, and cleaning equipment.
• Follow Douglas County Health Department rules and regulations for food service and adhere to safe work practices and procedures.
• Accurately take and prepare guest orders in a timely manner.
• Provide general information about prices, attraction and exhibit locations, and safety rules.
• Help coordinate, set up, and tear down activities.
• Report accidents immediately to a Supervisor or Manager.

Benefits

• Food Handler training is provided onsite at the Zoo and paid at the employee's regular hourly rate.
• The Zoo covers the $20 certification fee for the employee's initial Food Handler Permit certification attempt.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed