Restaurant Crew Member
About The Position
The Restaurant Crew Member represents the Dairy Queen brand and helps create positive memories for fans by providing exceptional, timely, and quality customer service in a fun, fast-paced environment. The role includes welcoming fans, helping them navigate the menu and answer product ingredient questions, addressing concerns, preparing treat products according to restaurant, health, and safety standards, and maintaining a positive, safe, clean, and inviting environment. Team members are expected to be accountable, cooperative, passionate about excellence, and positive throughout their shifts. Other duties may be assigned by management.
Requirements
- Communicate positively with fans and co-workers throughout shifts.
- Work well under pressure while maintaining a positive attitude.
- Be comfortable standing for the entire shift and able to lift 50 pounds.
- Follow established food handling procedures and meet applicable local health regulations.
- Demonstrate good manners, proper personal hygiene, and promptness.
- Maintain a positive attitude.
Responsibilities
- Represent the Dairy Queen brand professionally.
- Enthusiastically greet and welcome fans.
- Help fans navigate the menu and answer questions about product ingredients.
- Provide timely, quality, fan-first service and strive to exceed fan expectations.
- Calmly resolve fan concerns and follow Dairy Queen service recovery standards.
- Work cooperatively with management and fellow team members.
- Prepare treat products according to restaurant, health, and safety standards and procedures.
- Maintain a positive, safe, clean, and inviting environment for fans and team members.
- Exhibit a genuine passion for excellence.
- Perform other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
