Restaurant & Bar Manager

Alterra•Area K (The Arrow Lakes), BC

31d•Onsite

About The Position

This position is responsible for overseeing and leading the Tavern Front of House, ensuring efficient operations and contributing as a profitable stakeholder within the organization. The role encompasses a range of administrative responsibilities, day-to-day problem solving, team supervision, and a strong focus on delivering exceptional guest experiences. The Lodge at Arrow Lakes operates year-round, featuring a hotel, pub and dining room. During the winter months, it also hosts the CMH Kootenay Heli-Skiing operation. To learn more about the property, please visit the website: The Lodge at Arrow Lakes

Requirements

Minimum of 2 years of leadership experience in the Food & Beverage industry.
Food Safe Certificate.
BC Serving It Right.
Demonstrates integrity, discretion, critical thinking, adaptability and problem solving.
Has clear attention-to-detail with a strong work ethic and strategic planning skills.
Seeks and embraces new processes and ideas to help the company succeed.
Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
Able to communicate at a high level in a clear, effective, and timely manner.
Proven ability to maintain confidentiality and professional working relationships with peers.
Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
Able to prioritize tasks and responsibilities in a complex and fast-paced environment with season workload fluctuations and changing priorities.
Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
Takes initiative and demonstrates the ability to make quick, informed decisions.
Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
A passion for providing high-end hospitality and service experiences.
Willingness to work long days with flexibility to assist in other roles, as needed.

Responsibilities

Collaborate with the management team to achieve Food & Beverage key performance indicators and financial targets.
Communicate with team and management in a cooperative and effective manner.
Provide direction, feedback, and ongoing coaching to develop and lead front of house staff.
Oversee scheduling and staffing levels for front of house.
Oversee inventory management, ordering processes and cost controls within F&B operations.
Ensure F&B service standards are consistently delivered and aligned with brand expectations.
Maintain all liquor licences and service compliance with liquor laws.
Develop drink menus, specials, and promotions.
Partner with the Food & Beverage Manager to uphold company policies related to Occupational Health & Safety, including WorkSafe BC and WHMIS compliance.