Restaurant Assistant Server

Saks • Stanford, CA

44d • $20 - $25 • Onsite

About The Position

The Restaurant Server Assistant maintains setup in the dining rooms to ensure guests receive a high level of food and beverage service consistent with Neiman Marcus standards. This role is crucial in creating the Neiman Marcus magic through exceptional customer experiences.

Requirements

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

• Focuses on table maintenance in the dining room, including clearing and re-setting tables.
• Delivers popovers, butter, and pours water.
• Delivers food and beverage to guests as indicated by kitchen tickets.
• Maintains the bus station and beverage areas.
• Learns table numbers and sections in the dining area.
• Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station).
• Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed.
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice.
• Maintains dining room by restocking glasses, flatware, and linens.
• Participates in daily pre-shift meeting.
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor.
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.).
• Cleans and maintains restaurant and workstation.
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks.
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED