Restaurant Assistant Manager - Paradies Lagardère - Berkshire Farms Market

Paradies Lagardère•Boston, MA

5d•Onsite

About The Position

The Restaurant Assistant Manager at Paradies Lagardère - Berkshire Farms Market is responsible for embodying a positive company image through courteous, friendly, and efficient service. This role requires embracing a family culture, following core values (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognizing and satisfying guests, and being accountable to management. The position involves leadership, operational management, and ensuring high standards of food, beverage, service, and atmosphere.

Requirements

Must have a passion for the guest!
Must say “Yes”, “Please”, and “Thank You”!
Must smile often!
Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
ServSafe Food Manager’s Certification or equivalent.
Ability to take direction and collaborate in a team environment.
Ability to work in a high energy and demanding environment.
Good communication skills and the ability to work independently as well as with other team members.
Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
Must have sufficient self-confidence, poise and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
Must be able to sustain performance under conditions of stress – such as tight deadlines and detailed questioning.
Ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of guests and team members present.
Strong self-motivation, leadership, and organizational skills.
Positive interpersonal skills.
Excellent customer service skills and an ability to communicate effectively, in English.
Self-starter able to prioritize and handle various tasks simultaneously.
Proficiency required in reading, writing, and mathematics, in English.
Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder and walking long distances.
Standing for long periods and the ability to work in an environment with varying temperatures.

Nice To Haves

Practical experience as a supervisor in the hotel/restaurant industry, preferred.

Responsibilities

Embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times.
Embrace the company's family culture by following core values: TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment).
Recognize and satisfy all restaurant guests.
Be accountable to the Company and Restaurant Managers.
Exceed First Class Service standards and behavior with guests, business partners, and peers.
Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
Maintain company standards for food, beverage, service, and atmosphere while building positive customer relations.
Warmly greet and acknowledge guests upon arrival.
Serve as a role model and provide accessibility to staff while developing leadership and motivational skills.
Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
Support programs to enhance staff morale and training, which includes writing of schedules.
Effectively lead the restaurant while the Manager or Assistant Manager is not present.
Act with integrity and honesty while promoting the company culture.
Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with all team members.
Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
Be proficient in each area of the restaurant to assist when necessary.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
Follow proper procedures and guidelines for opening and closing the restaurant.
Identify back-ups in the kitchen and work with managers to re-organize when necessary.
Assist with cash-out procedures.
Assist with POS training.
Enthusiastically support decisions once made by Paradies Lagardère and management.
Be open-minded to feedback.
Perform other duties as assigned.