Restaurant Assistant General Manager - Sports & Social - Philadelphia

Hotel • Philadelphia, PA

17h • Onsite

About The Position

The Restaurant Assistant General Manager will have daily oversight of the food and beverage operations and staff, ensuring compliance with policies and procedures and that guest service standards are met. This role involves managing inventories, quality control, labor, beverage, and food costs, while maximizing profitability. The position requires adherence to company standards, professionalism, and responsiveness to guest needs. The role also involves extending complimentaries according to the property's comp matrix and performing other assigned duties.

Requirements

• Ability to analyze and interpret restaurant operation results.
• Ability to solve complex problems.
• Ability to perform assigned duties under pressures.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform assigned duties in an interruptive environment.
• Accuracy in completing assigned duties in a timely manner.
• Ability to work long hours.
• Five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility.
• High school diploma or equivalent required.
• Must be Serv-Safe and RAMP certified.
• Must have full working knowledge of POS.
• Must have knowledge of approved Responsible Gaming Program.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.

Nice To Haves

• Some college preferred.

Responsibilities

• Adhere to, implement and follow all policies of the department and company.
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department.
• Maintains appropriate beverage/food inventories and quality control with the service of alcohol.
• Ensures quality control and timeliness of beverage/food service.
• Assists in controlling labor/beverage/food cost for department.
• Knowledge of safety procedures to ensure employee and guest safety.
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department.
• Ensures compliance with all federal and state gaming regulations.
• Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets.
• Maintains company operating standards.
• Demonstrates professionalism that reflects our brand and company values.
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Ability to extend complimentaries in accordance with the property comp matrix.
• Other duties as assigned.

Benefits

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Generous retirement savings options are available.
• Free uniforms
• Free parking
• Discounted meals
• Service and Attendance bonuses
• Tuition reimbursement
• Discounts on hotels, theme parks, travel, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED