Restaurant and Bakery Shift Leader

KRMM hospitality•Mankato, MN

1d•Onsite

About The Position

At Perkins Restaurant & Bakery, employees are part of the Perkins extended family and the families they serve. The Shift Leader is empowered to support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. This role involves taking a hands-on leadership approach to deliver hot food served fast by friendly people, maintain an outstanding image and cleanliness, and ensure 100% guest satisfaction during every shift. Perkins has a proven track record of success and an unmatched commitment to its employees, offering opportunities for career growth and development within the company.

Requirements

Extensive standing and walking for up to 8 hours
Ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid hazards.
Ability to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depths of 2.5 - 3 feet.
High level of mobility/flexibility in space provided
Time management skills
Ability to read, write, and perform addition/subtraction calculations
Ability to control and utilize fingers to write, slice, chop, and operate equipment.
Ability to fit through openings 30 inches wide
Ability to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
High school diploma; some college or degree preferred.
1-year experience preferably in the food service industry

Nice To Haves

Some college or degree preferred.

Responsibilities

Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Under certain circumstances, required to perform/assist all functions for all positions in the restaurant.
Set up each shift for success through thorough planning, careful inspection, and anticipation of potential challenges.
Effectively communicate expectations with staff, assign work stations, and create enthusiasm and confidence in the team.
Execute the plan to lead a great shift, setting the tone with attitude, enthusiasm, and adaptability, especially during busy periods.
Maintain standards while keeping the team positive, organized, and focused.
Take immediate action to correct any food or service issues.
Measure the results of the shift against the plan and ensure the restaurant is ready for the next guest and the next shift.
Communicate with management regarding employee performance, guest concerns, and food or maintenance issues that need attention.