Restaurant and Bakery Service Manager

KRMM hospitalityNew Ulm, MN
Onsite

About The Position

At Perkins Restaurant & Bakery, employees are considered part of the Perkins extended family and the families they serve. This role is responsible for making special days memorable and everyday meals extraordinary. Perkins has a proven track record of success with an unmatched commitment to its employees, offering growth opportunities within the company. The position assists the General Manager in restaurant operations, aiming to achieve planned sales and profit levels by implementing and managing company policies, procedures, programs, and performance standards. It also provides direction to restaurant staff to ensure maximum guest satisfaction and a quality work environment.

Requirements

  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
  • Must be able to communicate clearly.
  • Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
  • Must have high level of mobility/flexibility in space provided.
  • Must have time management skills.
  • Must be able to read, write and perform addition/subtraction calculations.
  • Must be able to control and utilize fingers to write, slice, chop and operate equipment.
  • Must be able to fit through openings 30” wide.
  • Must be able to work irregular hours under heavy pressure/stress during busy times.
  • Bending, reaching, walking.
  • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet.
  • Lifting up to 50 pounds.
  • 1 – 2 years’ managerial experience preferred, preferably in the food service industry.

Nice To Haves

  • Some college or degree preferred.

Responsibilities

  • Assists the General Manager in planning and analyzing administration and operations manpower.
  • Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
  • Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
  • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
  • Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficient usage and yield application.
  • Conducts employment activities to include staffing (hire/term responsibilities), training, and conducting performance reviews with all dining room personnel, as well as recommending salary increases and issuing employee work histories.
  • Ensures accurate financial data to include: payroll, cash and receipts, productivity, food costs, and operating expenses.
  • Responsible for all communications with regard to system breakdowns and deficiencies.
  • Attends unit management meetings, makes presentations as requested.
  • Responsible for meeting established objectives during periods of his/her or Key Hourly’s supervision.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Ensures the thorough training and development of non-exempt personnel directly supervised.
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