Restaurant and Bakery Shift Leader

KRMM hospitality•Red Wing, MN

11d•Onsite

About The Position

At Perkins Restaurant & Bakery, employees are part of the Perkins extended family and the families they serve. The company aims to make special days memorable and everyday meals extraordinary, focusing on 100% guest satisfaction. This role offers the opportunity to work and grow with a company that has a proven track record of success and a commitment to its employees. The company values respect for talent, creativity, and individual differences, fostering a team environment where individual strengths contribute to collective success. Career growth is also a key aspect of the company culture. A shift leader is empowered to support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. This role involves taking a hands-on leadership approach to deliver hot food served fast by friendly people, maintain an outstanding image and cleanliness, and ensure 100% guest satisfaction during every shift.

Requirements

Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice, chop and operate equipment.
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
1-year experience preferably in the food service industry

Nice To Haves

some college or degree preferred

Responsibilities

Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness – Set up each shift for success through thorough planning, careful inspection, and anticipation of potential challenges which may arise during the shift.
Effectively communicate expectations with staff, assign work stations, and create enthusiasm and confidence in your team.
Direct Your Shift – Execute your plan to lead a great shift. Maintain standards while keeping the team positive, organized, and focused.
Take immediate action to correct any food or service issues.
Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift.
Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.