Response Supervisor - Temporary

Finning • Cranbrook, BC

2d • Onsite

About The Position

As a Service Response Supervisor, you'll be at the heart of our operations. You'll lead by example, ensuring a safe work environment, mentoring a dedicated team, and delivering top-notch service to our valued customers. Your role will be pivotal in maintaining our commitment to excellence, driving productivity, and fostering a culture of continuous improvement. For this position, the expected hourly rate is between $45.00 to 50.00+ per hour. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Requirements

• 2+ years experience in leading teams.
• Strong understanding of safety standards and Human Organization Performance safety model.
• Financial acumen and strong business understanding.
• Understanding of the National Safety Code and contamination control.
• Strong understanding of the Caterpillar product line and processes.

Nice To Haves

• Journeyperson in a relevant trade is an asset.
• Experience managing in a unionized environment is an asset.

Responsibilities

• Lead and champion a healthy and safe work environment by ensuring all safety standards and procedures are followed.
• Conduct daily and scheduled review meetings (pre-job, mid-job, post-job).
• Ensure compliance through proper truck inspections and documentation.
• Conduct pre-job meetings to review scope of work and identify safety opportunities.
• Perform post-job review meetings and final inspections.
• Conduct in-person inspections to ensure JHA controls are used and updated.
• Lead and participate in regular safety meetings.
• Recruit, mentor, and develop staff, providing regular performance feedback.
• Ability to spend time in the field to ensure work scope is followed and address technical issues promptly.
• Manage the repair process, including tooling, warranty, and inspection findings.
• Oversee technician productivity, allocate resources, and manage job progress.
• Conduct mid-job reviews and communicate job changes to technicians.

Benefits

• Competitive compensation that aligns with industry standards and your qualifications.
• We prioritize creating a diverse and inclusive environment.
• We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
• We continuously strive to enhance our outreach to individuals of all backgrounds and identities.
• We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.
• Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed