Respiratory Therapy Assistant

IRB Medical Equipment LLC•Lansing, IA

About The Position

The Respiratory Therapy Assistant provides and coordinates limited respiratory care services under the direction of a Licensed Respiratory Therapist. The role supports patients and caregivers with respiratory equipment, including PAP therapy, and carries out basic respiratory procedures within the limits set by management. It does not involve specialized or high-tech equipment. The position includes patient assessment and monitoring, equipment setup and instruction, service calls, documentation, and customer support. Home visits are required as needed, and the employee must be available for 24-hour on-call assignments, including nights, weekends, and holidays. The position requires a high school diploma or GED and one year of durable medical equipment, hospital, or other relevant experience, or an equivalent combination of education and experience. A medical-related degree is preferred. The employee must have a valid driver's license, vehicle insurance, a good driving record, and pass a background check. Work takes place in an office and in customers' homes as needed.

Requirements

  • High school diploma or GED.
  • One year of durable medical equipment, hospital, or other relevant experience, or a combination of education and experience.
  • Valid driver's license and vehicle insurance, with a good driving record.
  • Must pass a background check.
  • Excellent interpersonal, written, and oral communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Good data-entry skills.
  • Computer proficiency and strong typing skills.
  • Ability to work in a fast-paced environment.
  • Proficient English verbal and written language skills.
  • Ability to add, subtract, multiply, and divide in all units of measure using a calculator.
  • Ability to apply common-sense understanding to instructions furnished in written, oral, or diagram form and to address problems involving several concrete variables in standardized situations.
  • Professional, proactive, and positive approach with internal and external customers and coworkers.
  • Ability to meet the stated physical demands, including occasionally lifting or moving up to 25 pounds and driving in all four seasons.

Nice To Haves

  • A medical-related degree.

Responsibilities

  • Observe, assess, and monitor individuals' responses to limited respiratory services.
  • Develop, implement, and modify respiratory treatment plans based on clinical pathways, referrals, and physicians' written, verbal, or telecommunicated orders; apply, operate, and manage PAP therapy.
  • Provide non-clinical support for oxygen, suction, and basic tracheostomy setup without oxygen.
  • Read and interpret insurance documents, medical records, and written orders.
  • Document ongoing patient care in detail, in writing and in applicable databases.
  • Coordinate and perform PAP setups, mask refits, pressure changes, and assistance with processing repairs to patient-owned equipment.
  • Perform basic respiratory procedures, including CPAP, BiPAP, and basic tracheostomy procedures without oxygen; do not perform specialized or high-tech equipment procedures as determined by management.
  • Deliver, set up, and provide instruction to respiratory customers as assigned.
  • Provide plan-of-service and plan-of-treatment services to evaluate, assess, and address customer needs, goals, requirements, and service or therapy appropriateness.
  • Assist Medical Equipment Technicians with oxygen concentrator maintenance as needed.
  • Coordinate and perform quality assurance and maintenance on respiratory therapy items according to maintenance reference manuals.
  • Deliver and instruct customers and caregivers on the proper and safe use of oxygen concentrators, liquid oxygen systems, cylinder oxygen systems, and respiratory items.
  • Instruct customers and caregivers on infection control procedures and comply with internal and external regulations.
  • Coordinate or complete equipment maintenance management records required by the company.
  • Coordinate and assist with obtaining prescriptions and Certificates of Medical Necessity required by company policies, regulations, and insurance billing.
  • Gather customer or insurance information as needed.
  • Complete appropriate paperwork, including plans of care and order invoices, and maintain computer databases as needed.
  • Perform service calls as needed, including assisting Medical Equipment Technicians with other durable medical equipment deliveries when required.
  • Provide customer service support for patient calls, questions, and orders, including triaging trouble calls or equipment failures.
  • Be available for 24-hour on-call assignments, including nights, weekends, and holidays.
  • Use a personal vehicle in good working condition to perform home visits.
  • Complete orientation, selected courses within the designated time frame, and annual company competencies.
  • Perform other duties as assigned by management.
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