Respiratory Therapist Lead (Telecare Team)

SuperCare Health•City of Industry, CA

13d•Remote

About The Position

Improving the lives of those with chronic care diseases while providing solutions to our customers. At SuperCare Health, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Requirements

Graduate from an accredited Respiratory Therapy Care Program
Must have valid RCP License in the state of practice
Experience as Respiratory Therapist
Experience conducting patient care via technology driven platforms
Proficient with basic computer skills including: Zoom, Excel, Google platforms etc.
Thorough knowledge and skill related to Respiratory Care Field
Excellent Customer Relation & Communication Skills
People-Sensitive characteristics with a genuine desire to help others
Ability to recognize the needs and concerns of people to result in constructive working relationship
Detail Oriented
Ability to lift up to 50 pounds.

Responsibilities

Assisting the TCT Supervisor in maintaining competency, clinical training, program integrity, and compliance.
Performing standard TCT RT related job duties, including assisting patients with respiratory and respiratory-related equipment.
Assessing patient/client needs and selecting, instructing, and troubleshooting appropriate equipment and/or services.
Maintaining appropriate documentation, remote patient monitoring, and related telehealth services.
Assisting TCT Supervisor with performing RT competency checks and program audits.
Performing weekly “check and balance” reviews as assigned by RT Manager and providing coaching to peers based on reviews.
Conducting Clinical Training as assigned by TCT Supervisor, including peer and outside sources.
Assisting with additional projects as assigned by TCT Supervisor or Clinical Operations Manager (i.e., Process/Documentation Improvement).
Receiving and documenting orders for respiratory equipment and/or services from various sources.
Collecting additional information and/or authorization if referral is from other than the physician.
Assessing the need of the patient and the best choice of respiratory equipment/services to meet those needs.
Involving the patient and/or family, caregiver in the process.
Instructing patients on the proper use and care of respiratory equipment.
Communicating with the patient’s physician on changes in patient’s condition and/or needs and carrying out adjustments to the patient’s Plan of Care / Treatment.
Completing patient accounts paperwork including Plan of Care / Treatment and assessments.
Conducting remote patient visits using assigned Telehealth platforms and video interface.
Acting as liaison between the company and the patient, family, caregiver & physician.
Assuming full responsibility for their own actions, professional skills, and attitudes.
Following all policies and procedures as outlined in JCAHO.
Conducting follow-up visits for respiratory patients and assisting in continuity of care.
Providing 24-hour on call service, seven days a week as scheduled.
Setting up respiratory and respiratory related equipment for patients.
Providing in-services for the marketing department and all other departments as necessary.
Demonstrating timeliness, courtesy, sincerity and patience when dealing with patients/clients.
Supporting the company by being loyal and informing the office of concerns and problems to be resolved.
Performing all other duties as assigned and required by Department Leadership.
Remaining knowledgeable and up-to-date on all products, guidelines, and insurance coverage trends.
Maintaining a professional, safe, and clean work environment.
Understanding and adhering to all of SuperCare Health company policies.