Respiratory Support Technician

AdaptHealth•East Petersburg, PA

19h

About The Position

The Respiratory Support Technician provides direct and indirect patient care in home, office, and hospital environments, following governmental, accrediting, and organizational policies. The role helps ensure patients receive appropriate respiratory equipment and services efficiently and satisfactorily. The technician serves as a subject matter expert and supports team development through new-hire training and mentoring. The position involves setting up and fitting PAP patients with appropriate equipment and masks, explaining equipment use, conducting follow-up calls and visits, and troubleshooting equipment issues. It also includes maintaining equipment, completing documentation for care and billing, protecting patient confidentiality, following infection-control and safety procedures, supporting quality improvement, and promoting services to community referral sources. The role requires travel throughout the service area using a personal vehicle, access to patient residences, and the ability to work independently. Work may involve exposure to hazardous or infectious materials, variable or stressful conditions, and work outside normal business hours or extended hours when required.

Requirements

High school diploma or equivalent.
Valid and unrestricted driver’s license from the state of residence.
Equipment repair or maintenance skills.
Proficiency with computer systems and database applications.
Understanding of basic medical terminology.
Knowledge of insurance verification processes.
Strong attention to detail and organizational skills.
Ability to work under time constraints and manage multiple priorities.
Written and verbal communication skills, including effective communication with internal and external customers.
Professional demeanor in interactions with patients and staff; ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Commitment to confidentiality and data security protocols.
Ability to perform repetitive wrist, hand, and/or finger motions due to extensive computer use.
Ability to lift 50 pounds as needed and assist in pulling a patient weighing approximately 130 pounds to a sitting position.
Ability to work outside normal business hours and availability for extended hours when required.
Ability to travel throughout the service area using a personal vehicle and access patient residences as needed.
Ability to work independently with minimal supervision.
Mental alertness to perform the essential functions of the position.

Nice To Haves

Work-related construction, general manual labor, military, equipment repair, or maintenance skills are considered related experience.
Experience performing the listed tasks in a Medicare-certified HME environment that routinely bills insurance is considered exact job experience.
Knowledge of respiratory therapy or DME services is preferred.

Responsibilities

Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients.
Set up and fit PAP patients with appropriate equipment and masks, and explain instructions and processes professionally.
Conduct patient follow-up calls and visits; contact clinical support when urgent patient needs are identified during home visits.
Perform routine preventative maintenance checks and simple repairs according to company policy and manufacturer guidelines; troubleshoot equipment failures.
Report equipment hazards and product incidents according to company policies and procedures.
Maintain working knowledge of current Respiratory Programs and HME products and services.
Complete required company, insurance, and government paperwork accurately and on time, including delivery tickets, safety checklists, patient booklet receipts, ABNs, AMAs, and equipment-specific instruction and cleaning forms.
Develop and maintain basic reimbursement knowledge to support proper billing documentation.
Maintain patient confidentiality and follow HIPAA guidelines and AdaptHealth’s Compliance Program, including completing assigned compliance training and education.
Follow procedures for PPE, infection control, and hazardous materials handling.
Assist with implementation of quality improvement programs to meet company standards.
Promote services and products to community referral sources as appropriate.
Conduct new-hire training and mentor team members.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire.
401(k) with company match.
Paid time off plans, including six paid holidays.
Employee Stock Purchase Plan.
Paid parental bonding leave.
Short- and long-term disability insurance.
Life and AD&D insurance.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
CVS Minute Clinic and Teladoc access.
Spousal Advantage Reimbursement Plan.
Identity Theft Protection and Legal Plan.