RESOURCE SPECIALIST

City of New York • New York, NY

7h • $62,868 - $72,298 • Onsite

About The Position

The New York City Department of Homeless Services is recruiting a Community Coordinator to serve as Resource Specialist at the Adult Family Intake Center. The role cultivates relationships across diverse communities to identify housing alternatives to shelter and shares information about those opportunities with staff and community partners. It supports applicants and community-based homeless populations through outreach, assessment, referrals, and connections to available housing and community resources.

The Resource Specialist gathers and verifies applicant information, including housing history and income; conducts interviews and screenings; follows up with past housing resources; and makes initial recommendations about alternatives to shelter. The role also performs fieldwork with tenants, landlords, building superintendents, and neighbors, and assesses applicants’ psychiatric and substance-use histories in coordination with a Behavioral Health Specialist when needed. The position is based at 39 Auburn Pl, Brooklyn, NY 11205.

Requirements

• A bachelor’s degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities related to the duties.

Responsibilities

• Cultivate relationships across diverse communities to identify housing alternatives to shelter and share information about opportunities with staff and community partners.
• Conduct outreach, interviews, recruitment, and screening related to housing alternatives with primary tenants, landlords, building superintendents, neighbors, City agencies, institutional settings, private entities, and other collateral sources.
• Canvas the community and engage with community-based homeless populations to provide shelter referrals and educate individuals about available housing options and community resources through mediation, referrals, meetings, and other methods.
• Gather applicant information, including housing history and income, and review and verify documents provided by applicants.
• Conduct screening interviews for single adult applicants and follow up with applicants’ past housing resources to determine whether they can return to the community.
• Make initial recommendations about alternatives to shelter based on an overall assessment of each applicant’s situation.
• Perform fieldwork, including interviews and meetings with primary tenants, landlords, building superintendents, and neighbors.
• Complete other necessary screenings for applicants with housing options or community resources available.
• Provide an initial assessment of applicants’ psychiatric and substance abuse histories and work with a Behavioral Health Specialist as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level