Resource Manager

Bonadio•Rochester, NY

6d•Hybrid

About The Position

The Bonadio Group is seeking a Resource Manager for the Assurance Service Line. This role supports the VP of Operations in talent management, retention, operations/scheduling of resources, software ownership, and strategy within the Assurance Service Line. The Resource Manager also coordinates these efforts with Resource Managers from other Service Lines to ensure alignment and effectiveness in supporting the Firm's current and future state. This role operates flexibly, adapting to the specific needs of each function, and serves as a trusted partner/advisor to the VP of Operations and Assurance Partners.

Requirements

Bachelor’s degree required.
A minimum of 5-10 years of public accounting experience or Assurance operations management.
Proven leadership experience with demonstrated success managing large teams.
Strong project management and process improvement skills.
Deep understanding of public accounting systems and workflows.
Excellent interpersonal, communication, and analytical skills.
Tech-savvy with proficiency in relevant platforms (e.g., Workday, Power BI, Monday.com).

Nice To Haves

Master’s or CPA preferred.
Lean Six Sigma certification a plus.

Responsibilities

Develop annual entry-level headcount by region and industry, collaborating with the VP of Operations and Industry Leaders (IL) to identify current requirements and future growth intentions.
Develop annual intern headcount to increase the pipeline.
Develop 12-month capacity plans to identify peaks and valleys of capacity for the Service Line.
Approve/Deny rehire notifications when an employee terminates.
Plan Offshore resources, collaborating with the Recruiter – Assurance and Offshore Partners to budget headcount and review resumes for interview consideration.
Collaborate with HRBP – Assurance to identify employee industry preferences, performance issues, and exceptional performance.
Collaborate with HRBP – Assurance and Business Units (BU) to connect employees with performance issues to the correct training.
Collaborate with HRBP – Assurance to assign Performance Coaches/Promise Teams.
Collaborate with HRBP – Assurance to identify 'Level up' candidates and work with BU to provide them related education and follow up on their progress.
Collaborate with HRBP – Assurance, Service Line (SL), and Industry Leaders (IL) to identify candidates for promotion based on performance and growth in an Industry.
Hold leaders accountable for feedback to the levels below them.
Develop and maintain a client scorecard to prioritize scheduling requests.
Lead a team of schedulers for data maintenance of schedules.
Associate industry preferences with scheduling of resources, which becomes more critical as staffing reaches higher levels.
Allocate managers across the Service Line, focusing on their 3-4 industries while also filling capacity by month to maintain a balance of utilization.
Determine utilization metrics and measurements, reporting to the Service Line to hold people accountable to chargeable hours and utilization.
Create annual staff chargeable hour goals.