Resource Manager

Aramark • Victoria, BC

3d

About The Position

The Resource Manager serves as a strategic partner to assigned Buying Group Member (Health Authority or Other), driving operational excellence, innovation, and value creation across the contract lifecycle. This role champions key focus areas such as sustainability, technology, safety, and efficiency, while proactively resolving challenges, fostering vendor relationships, and aligning client needs with Aramark’s capabilities. A critical component of the role involves engaging with supply chain and vendor partners to source and deliver all required food and supplies.
The Resource Manager works to mitigate and address service-impacting issues, ensuring continuity and quality of service. Acting as a liaison between clients and vendors, the Resource Manager facilitates communication, resolves operational challenges, and ensures that client expectations are met with timely and effective solutions.
In addition, the Resource Manager plays a key role in financial and accounting functions, including the preparation of client-facing financial statements, monitoring of budgets, and ensuring accurate and timely billing. The role supports financial transparency and accountability, contributing to cost control and value optimization for both Aramark and its clients.
The Resource Manager ensures contract deliverables are met and supports continuous improvement through data-driven decision-making and stakeholder engagement.
Healthcare - Aramark
Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.
Our services range from Patient Dining, Retail Dining to Clinical Nutrition and beyond.

Requirements

• Bachelor’s degree (ideally Food Services)
• 4-7 years combination education and experience
• Acute Hospitality Management (Food Services, Housekeeping, Laundry)
• Advanced Food Safe
• Sales, financial management, public speaking, supply chain, support services knowledge, Adaptable, responsive, active listener, relationship building

Responsibilities

• Act as a liaison and trusted advisor to assigned Health Authorities. Build strong relationships with internal and external stakeholders, facilitate discovery meetings, and proactively identify opportunities for innovation and improvement.
• Resolve vendor issues, source products, and collaborate with supply chain teams to ensure quality, compliance, and cost-effectiveness. Champion local and sustainable sourcing initiatives.
• Prepare financial statements and dashboards for Aramark and clients. Monitor budgets, analyze purchasing data, and support automation and AI-enhanced reporting tools.
• Support data clerks in ensuring all invoices and purchase orders are paid in a timely manner.
• Prepare monthly invoicing and data reports for clients to ensure fiscal responsibility.
• Lead and support projects in assigned focus areas (e.g., safety, sustainability, marketing). Share best practices, participate in leadership development, and contribute to organizational training and knowledge sharing.
• Monitor and ensure contract deliverables are met across procurement, safety, and operational efficiency. Support alignment across HAs to deliver scalable, value-driven solutions.

Benefits

• Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level