Resource Management & Digitization Leader

GE Vernova

13d•$91,400 - $152,200•Remote

About The Position

Reporting to the Global Services Operations Leader, the Resource Management & Digitization Leader will lead workforce planning, field resource utilization, ServiceMax optimization, Field Service Lightning (FSL) integration, forecasting, digital transformation, automation initiatives, operational analytics, and AI-enabled service operations capabilities. This role will provide operational visibility and resource optimization while supporting strategic digitization initiatives across global services operations.

Requirements

Bachelor's degree from an accredited university or college and a minimum of 6 years Controls experience, OR High School Diploma/GED with a minimum of 10 years Controls experience.
Minimum 4 years of experience with GE Control Products and Mark VIe systems in Services, Engineering, Commercial Operations, Project Management, or Field Execution.

Nice To Haves

10+ years of experience with GE Controls Product Systems (Mark VI, Mark VIe, LCI, EX2100, static starter, and turbine control systems).
6+ years of OT Cyber Security, Field Engineering, OTR Engineering, or Controls Lifecycle Services experience.
Proven knowledge of outage readiness methodologies and risk mitigation.
High proficiency with Microsoft Office Suite, Power BI, and digital reporting tools.
Strong oral and written communication skills.
Strong leadership and influencing skills.
Demonstrated ability to analyze and resolve operational issues.
Proven program and project leadership capabilities.
Ability to document, develop, and execute operational excellence programs.

Responsibilities

Lead global resource planning and workforce management activities.
Own ServiceMax assignment governance and compliance.
Lead FSL integration and adoption initiatives.
Develop services SIOP and resource forecasting processes.
Improve utilization, billability, scheduling effectiveness, and backlog management.
Drive dashboard automation and operational reporting digitization.
Implement AI-driven service operation use cases.
Develop executive operational dashboards and visualization tools.
Partner with Regional Service Managers to improve assignment rates and resource efficiency.
Drive backlog coverage and convertible opportunity management.
Establish operational data governance standards.
Support digital transformation projects improving execution productivity and forecast accuracy.

Benefits

medical
dental
vision
prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off