Resource Director

Edelman•New York, NY

12d•$68,000 - $100,000•Hybrid

About The Position

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. Are you a people person who enjoys balancing creativity with problem-solving? Do you like connecting the dots and helping teams do their best work? If your answer is a sweeping YES, keep reading! Built to thrive amid the full complexity of today's modern marketing, Edelman Resource Management is backed by the world’s largest independent communications agency. We help some of the world's most famous companies evolve, promote, and protect their brands through a wide range of solutions, including performance marketing, digital, influencer, earned, creative, crisis and much, much more. We’re looking for a Resource Director to join our dynamic team. This is an incredible opportunity to bring your skills, experience, and network to the industry’s largest communications marketing agency, solving business problems for brands through the thoughtful application of resource management best practices and problem-solving.

Requirements

4-6 years of experience in resource management or project management (agency experience preferred)
A bachelor's degree in a related field or equivalent work experience

Nice To Haves

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Calm under pressure, with the ability to meet tight deadlines
High emotional intelligence (EQ), and ability to work across diverse teams and personalities
Quick learner who takes on new responsibilities with confidence
Collaborative, thoughtful and professional approach
Strong problem-solving skills with the ability to make informed decisions
Excellent communications skills, with the ability to adapt messaging for different stakeholders
Proficiency in Microsoft Office (Outlook, Excel, PPT), and some familiarity with resource management tools (e.g., Smartsheet, Workday, Service Now, RMSS, etc)
Ability to handle sensitive information with discretion

Responsibilities

Partner with the US Resource Management and Project Management teams, as well as client/project leads to cast and manage talent across client work
Manage day-to-day intake of requests through centralized ServiceNow software
Set/manage clear expectations, prioritize requests and proactively communicate status updates to stakeholders
Manage casting assignments within the Resource Management database, ensuring updates are accurate and timely
Collaborate with professionals from various specialties, namely Creative, Design and Integrated Strategic Planning, to review bandwidth, casting, address challenges, identify solutions
Partner with other Resource Managers across the U.S. and other markets to support resource sharing
Escalate resourcing challenges and provide updates to leadership as needed
Work with Finance and HR Partners to align on talent and business needs
Contribute to the improvement of resourcing processes and systems