RESOURCE COUNSELOR - OVERNIGHT
About The Position
Homeward Bound of Marin is a dynamic and evolving non-profit agency working to end homelessness in Marin County through affordable housing development, supportive services, job training, and social enterprise. With a successful 50-year history and strong interdisciplinary partnerships with other private and public partners, Homeward Bound is positioned for impactful growth over the next decade. Our work environment values Justice, Equity, Diversity, and Inclusion, and rewards resourcefulness, flexibility, kindness, compassion, and understanding. Homeward Bound is seeking an Overnight Resource Counselor who is dynamic, energetic, and excited to support individuals. Our program provides building goals, support for employment, and other supportive services to our residents in our Program. If you have a heart and passion for supporting families who are focused on personal growth, we want to hear from you!
Requirements
- High School Diploma or G.E.D. required.
- Experience in Human Services or related field
- Working knowledge of community-based resources.
Nice To Haves
- Compassionate, flexible, non-judgmental, and respectful.
- Strong problem-solving and multitasking skills.
- Comfortable working independently and as part of a team.
- Open to feedback and ongoing learning.
- Commitment to ending homelessness and working effectively with diverse populations.
- Sense of humor encouraged.
- Knowledge and experience in harm reduction, Housing First and trauma-informed care.
- Excellent customer service skills.
- Experience working with under-resourced, low-income populations; experience working with individuals experiencing homelessness desired.
- Bi-lingual in Spanish is a plus.
- Experience in residential and/or housing programs.
Responsibilities
- Regularly assess tenant/participant needs, especially through active tenant/participant engagement, and offer any needed assistance.
- Ensure tenants and participants feel safe in their living environment.
- Work in partnership with volunteers, interns, local community members and other social service entities while fostering strong working relationships with local service providers.
- Communicate tenant/participant concerns and facility issues to Program Manager in a prompt and timely manner.
- Complete Incident Reports as needed and document daily activities in the communication log.
- Facilitate maintenance needs in collaboration with Program Manager and maintenance crew.
- Provide emergency assistance to tenants/participants and co-workers as necessary.
- Maintain a working knowledge of fire, safety, and health standards to ensure a safe work environment for clients and all personnel.
- Advocates for the mission of the organization and upholds the agency’s values.
- Review policies, leases and program guidelines with participants as needed and maintain a working knowledge of these policies and guidelines.
- Provides overall support to programs while making observations and providing constructive feedback that benefits the work of the supportive staff onsite.
- Perform other tasks as needed.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- 403(b) retirement plan with discretionary employer match
- Three weeks of paid vacation annually
- Employee Assistance Program
- Complimentary lunch at our administrative sit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
