RESOURCE COORDINATOR

Apis Services Inc•Philadelphia, PA

19h•$0 - $19

About The Position

Resources for Human Development (RHD) CoSTAR is seeking a compassionate and organized Resource Coordinator to support individuals in recovery and help strengthen program quality. The role supports adults living with severe mental health challenges that affect daily functioning in the community. It promotes individuals’ goals, choices, dignity, and personal needs while helping them strengthen coping mechanisms, improve independent living skills, and become more connected to their communities. The Resource Coordinator collaborates with program and quality staff to coordinate quality assurance, rehabilitation services, medical and social engagement activities, safety initiatives, and improvements to program practices. The coordinator advocates for individuals in their homes and communities, supports person-centered rehabilitation plans and skills development, and provides direction and feedback to employees. The position also helps monitor program effectiveness, communicate findings to leadership, and reinforce ethical and quality service delivery.

Requirements

High school diploma or equivalent.
At least three years of experience in the human services field.
Knowledge of quality assurance practices.
Strong organizational, interpersonal, time-management, and computer skills.
Strong written and verbal communication skills.
Ability to manage multiple tasks or projects.
Valid driver’s license.

Nice To Haves

Associate degree in Human Services or a related field.
Experience supporting individuals with behavioral or mental health challenges.
Experience with quality assurance, rehabilitation services, medication practices, or medical follow-up.
Supervisory or staff-development experience.

Responsibilities

Collaborate with the Quality Review Specialist and Program Manager to coordinate program quality assurance, rehabilitation services, medical and social engagement activities, and safety initiatives.
Advocate for and advise individuals in recovery within their homes and communities.
Support individuals in developing skills related to health, independence, personal growth, and community integration.
Help individuals strengthen educational, vocational, social, recreational, spiritual, household, and self-maintenance skills.
Develop and implement rehabilitation plans in collaboration with the Quality Review Specialist and individuals receiving services.
Assist program homes with developing and implementing tools that support medication practices and medical follow-up.
Coordinate systems that support community engagement and social activities.
Monitor program processes and help improve adherence to established standards and practices.
Work with program and administrative staff to promote ethical standards and appropriate treatment of individuals receiving services.
Support ongoing assessments of program quality and effectiveness.
Prepare reports related to medical, social, and educational activities and communicate findings to program leadership.
Assist with orientation, training, and implementation of organizational values as needed.
Support workgroups focused on improving service quality and best practices.
Address quality concerns with the Quality Review Specialist and assist with developing improvement strategies.
Provide direction, supervision, and feedback to employees related to medical support, social engagement, skill development, rehabilitation services, and ethical standards.
Teach and reinforce daily living skills, including household maintenance, laundry, food preparation, nutrition, special diets, and community travel.
Remain current on person-centered thinking, planning, and related best practices.