Resource Center Coordinator
MP RPO•Peabody, MA
•$23 - $27•Onsite
About The Position
We are seeking a compassionate, organized, and community-focused Community Outreach Specialist to join a mission-driven organization dedicated to helping individuals and families achieve greater stability, resilience, and independence. This role combines community outreach, client support, digital literacy education, and case management, helping connect underserved populations with vital resources such as SNAP benefits, digital access support, and assistance navigating state services.
Requirements
- Associate degree or equivalent relevant experience
- Strong interpersonal, communication, and organizational skills
- Experience working with diverse populations
- Ability to work independently and collaboratively
- Reliable transportation and valid driver's license
- Proficiency with Microsoft Office applications
- Ability to maintain confidentiality and professionalism
Nice To Haves
- Bachelor's degree
- Experience in community outreach, social services, education, case management, or nonprofit settings
- Experience working with individuals facing crisis, trauma, immigration challenges, homelessness, or substance use issues
- Experience facilitating workshops, training sessions, or educational programs
- Bilingual or multilingual candidates highly encouraged to apply (Spanish, Portuguese, Albanian, Haitian Creole, or other languages)
Responsibilities
- Build relationships with local organizations, schools, churches, and community partners
- Conduct outreach activities, community events, informational sessions, and resource fairs
- Promote available programs and services to individuals and families in need
- Gather data and assist with reporting program outcomes
- Identify and connect community members with available resources
- Assist individuals with SNAP eligibility, applications, renewals, and documentation
- Support clients navigating state systems and community services
- Provide one-on-one guidance and advocacy
- Maintain accurate and confidential client records
- Facilitate digital literacy workshops and educational sessions
- Provide individualized support to clients with varying technology skill levels
- Assist individuals with navigating online systems and troubleshooting common technical issues
- Collaborate with community organizations and service providers
- Serve as a liaison between partner agencies and program participants
- Support coordinated service delivery and community engagement initiatives
- Track program participation and outcomes
- Maintain compliance with program requirements and documentation standards
- Assist with reporting and data management
Benefits
- Medical, dental, life, and disability insurance
- 401(k) with company match
- Generous paid time off
- Mileage reimbursement for approved travel
- Professional development and training opportunities
- Opportunity to earn SNAP Certification training at no cost
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
