Resource Assistant - Mail Center - Full Time

Cedars-Sinai Medical CenterLos Angeles, CA
Onsite

About The Position

Grow your career at Cedars-Sinai! At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you’ll have great resources to do something incredible—for yourself, and for others.

Requirements

  • High School Diploma/GED required.
  • At least one (1) year of customer service and/or mail processing or supply processing experience preferred.
  • Excellent customer service and communication skills.
  • Computer proficiency is a requirement.

Responsibilities

  • Performs support duties to include the transportation and cleaning of varied documents, supplies and equipment.
  • Assists in the procurement and delivery of varied items to clinical and non clinical areas, which help to maintain and/or improve the comfort and well being of the patients, visitors and staff.
  • Under supervision performs a variety of routine clerical duties while maintaining appropriate documentation.
  • Operates Patient Elevators as scheduled.
  • Performs rough and fine sort of all mail related items to assigned areas.
  • Performs pick up and delivery of all mail related items to assigned areas.
  • Documents pick up and delivery according to department standards.
  • Performs metering of all outgoing USPS mail.
  • Escalates issues as appropriate to Lead and/or Manager.
  • Liaises with customers to ensure mail is processed according to Hospital and department standards.
  • Operates equipment in accordance with Hospital and department standards.
  • Performs quality check of all mail pieces.
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