Resort Shuttle Driver | Full-Time
About The Position
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Purpose:To transport hotel guests to designated destinations in the Orlando area. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression.
Requirements
- Highly motivated self-starter focused on quality, organization, guest service and teamwork.
- Outgoing, friendly personality
- Possess a valid driver’s license
- Flexible schedule; including days, nights, weekends, and holidays
- Attain a high propensity for customer service Relevant hospitality and/or customer service/administrative experience
- The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments
- Willing to undergo DOT background check and drug test
Responsibilities
- Drive shuttle vehicle to and from designated destinations in a timely manner
- Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
- Greet guests and provide on boarding assistance
- Ensure cleanliness of shuttle vehicle; including interior and exterior
- Inspect vehicle daily and report any damage or safety concerns immediately to management
- Maintain accurate log of vehicle maintenance
- Report any safety concern immediately to management
- Maintain accurate log of services rendered
- Create memorable experience during transportation service
- Maintain 4-Star/4-Diamond standards of guest service.
- Accept other special duties as requested by management.
- Assist in keeping front entrance clean and tidy
- Understand all emergency procedures
- Understand all amenities and services offered at the Resort and local area
- Understand all Moments of Service scenarios
- Greet guests and welcome to hotel.
- Supervise and maintains traffic flow through front drive.
- Assist in keeping front entrance clean and tidy
- Tags bags with proper claim checks and give the guest his/her claim ticket for the luggage.
- Unloads the baggage from the car or taxi and brings inside to the Bell Stand.
- Loads car/taxi for departing guests making sure to thank them for choosing the hotel
- Understand all emergency procedures
- Ensure cleanliness and organization of Bell Stand and Bell Closet
- Accept other special duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
