Resort Security Officer - Overnight / 3rd Shift | Full-Time

Lake Lawn ResortDelavan, WI
Onsite

About The Position

Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer – Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.

Requirements

  • Previous security, law enforcement, military, hospitality security, loss prevention, or public safety experience preferred.
  • Strong observation, problem-solving, and decision-making skills.
  • Ability to remain calm and professional during emergencies and high-pressure situations.
  • Excellent communication and guest service skills.
  • Ability to write clear, detailed reports and maintain accurate records.
  • Basic computer skills required.
  • Ability to work independently with minimal supervision.
  • Availability to work overnight shifts, weekends, holidays, and special events.
  • Valid driver's license preferred.

Responsibilities

  • Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.
  • Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities.
  • Monitor for suspicious activity, safety hazards, unauthorized access, and property damage.
  • Maintain radio communication with resort departments and management as needed.
  • Respond promptly and professionally to guest concerns, complaints, and service requests.
  • Assist guests and employees during emergencies, incidents, medical situations, and other security-related events.
  • Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours.
  • Enforce resort policies, safety regulations, and security procedures.
  • Complete detailed Daily Activity Reports and security logs.
  • Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences.
  • Notify management and emergency responders when necessary.
  • Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations.
  • Help protect resort assets, facilities, guests, and employees through proactive security practices.
  • Provide exceptional guest service while maintaining a visible security presence throughout the property.
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