Resort Night Auditor

Hilton Grand Vacations•Shell Knob, MO

1d•Onsite

About The Position

As the Front Desk Night Auditor, you will play a crucial role in ensuring the auditing, posting, and balancing of daily transactions. Your expertise will directly contribute to the resort’s commitment to delivering exceptional guest service while enhancing financial profitability. Join us in this vital position where your attention to detail and dedication will drive our success!

Requirements

High School diploma/GED
1 year Auditing experience
1 year of Front Desk experience
Previous experience with cash handling
Anticipates customer needs and thinks about how work impacts them.
Builds confidence in self and others with honest and dependable interactions.
Must be adaptable to working a variety of shifts, including on weekends as well as holidays.

Responsibilities

As night auditor, you will assist with Front Office duties and is the overnight guest service agent.
Follows proper audit procedures to balance daily revenue and expense transactions
Identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
Reconciles all charges to the general ledger and prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
Responsible for accurate management of cash funds and daily shift deposits and compiles daily revenue reports and files work accordingly.
Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
Assists with other departmental duties as stated by leadership.