Resort Night Auditor

Six Flags Entertainment Corporation•Jackson Township, NJ

9d•Onsite

About The Position

This overnight position is responsible for operation of the front desk and completing all nightly tasks including posting room revenues, performing food and beverage audits, reconciling revenues and cash for daily operations.

Requirements

Must be available to work overnight shifts
Must be at least 18 years old
Valid drivers license and ability to pass Six Flags Drivers test required
Must be able to work weekends, holidays, and other shifts as necessary
Must be able to sit, stand, or walk for extended periods of time
Ability to work independently and exercise good judgement to resolve situations that may arise.
Computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
Possess organizational skills and attention to detail
Prior guest services experience required
Must have a friendly, enthusiastic, and service-oriented attitude
Must be able to perform tasks safely and adhere to company policy
Ability to share all possible hotel and safari knowledge as trained
Ability to handle multiple tasks in a fast paced environment

Nice To Haves

Night audit experience preferred
Knowledge of Opera software preferred

Responsibilities

Posts room revenues
Balances cashier activity
Reconciles the day and runs nightly reports
Performs front desk duties when required
Handles guests concerns throughout the shift
Adheres to house rules, departmental policies, and safety standards at all times
Communicate clearly with guests and management
Respond to or channel any guest requests/complaints to the department or proper manager
Use problem-solving skills to professionally handle any guest issue, question, or concern
Operate the property management system as needed to review transactions, reservations, and post payments
Maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter
Perform other duties as assigned by management
Communicate guests transportation needs or transport them as needed.