Resort Manager

Omni Hotels & Resorts•Asheville, NC

22h•Onsite

About The Position

The Resort Manager serves as a key leader of the executive team for The Omni Grove Park Inn. Reporting directly to the Managing Director, the Resort Manager will help lead the operation and be responsible for creating memorable experiences for guests in keeping with Omni’s high standards and award-winning service. This position will focus strongly on leading the Rooms and Food and Beverage divisions while overseeing the golf and spa operations. Responsible for supporting all other divisions and EC Members.

Requirements

Minimum of five years of hotel management experience in a luxury hotel/resort environment
College degree in business, hotel & restaurant management or equivalent preferred
Demonstrated results oriented management skills with a proven track record in mentoring and leading a successful team
Ability to budget and forecast productivities and direct expenses with strong financial acumen
Ability to establish and maintain relationships with vendors, community and organizations
Excellent technical skills; must be detail oriented, extremely organized and punctual
Ability to communicate effectively and professionally
Ability to work under pressure
Ability to work independently and within a team environment
Flexible schedule to include weekends and holidays

Responsibilities

Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year
Work closely with Executive Committee members to ensure all financial, guest services and employee relations standards are met.
Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed.
Conduct daily reviews of all divisions with department leaders. Strong focus on Rooms and Food and Beverage.
Participate in the hiring, training and development, scheduling, reviewing and disciplining of all staff with the support of division leaders and department managers
Coordinate, supervise and direct all aspects of the operation with support of division leaders, department and assistant managers
Ensure high guest service standards in keeping with a luxury resort operation
Drive a strong culture of associate engagement
Recommend programs for the motivation and development of staff
Direct property operations in Managing Director's absence & Oversee the spa and golf operations.