Resort Events Manager

Nemacolin Career • Farmington, PA

2d • Onsite

About The Position

Nemacolin is in search of a Resort Events Manager to be responsible for planning, coordinating, and executing exceptional events that reflect the luxury standards and reputation of the resort's brand. This position oversees all aspects of resort-hosted events to ensure flawless execution, personalized guest experiences, and adherence to Forbes Five-Star service standards. The Resort Events Manager collaborates closely with resort leadership, culinary teams, accommodations, recreation, spa, golf, retail, and other departments to create memorable experiences that exceed guest expectations. The ideal candidate must be able to communicate necessary information to respective departments via a group resume and BEO, while serving as the onsite contract for such events. The Resort Events Manager will also be responsible for achieving departmental and individual goals to be eligible for bonus compensation and possible advancement opportunities. Nemacolin is committed to being the best in the world, and the right candidate will be eager to be a part of something truly exceptional.

Requirements

• Must have a minimum of 2-5 years experience in catering sales, or conference services, preferably as a manager in a luxury hotel property.
• Appropriate, professional appearance and presentation.
• Excellent communication skills in all aspects: verbal, written, and non-verbal communication.
• Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Office, Delphi, Outlook, Social Tables, and other management systems.
• Must be able to lift/push/pull/carry 30 lbs.

Nice To Haves

• Bachelor's degree in Hospitality Management, Event Management, Business Administration, Marketing, or a related field preferred.
• Experience working within Forbes Five-Star or comparable luxury service environments preferred.

Responsibilities

• Prepare resumes for member events and hotel programming ten days prior to event start date and review all details in weekly Group Resume meeting.
• Adhere to the Catering and Conference Services Department’s standard operating procedures.
• Help establish and maintain hotel’s marketplace position as Fayette County’s most elite venue.
• Follow the specifics standard operating procedures for all staff in order to promptly and thoroughly handle all steps in the event planning process adhering to the standards of hotel protocol.
• Ensure all site inspections and client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
• Conduct pre- and post-conference meetings when it is agreeable with the in-house client.
• Communicate with banquet managers for all related banquet functions, and event details to relevant departments.
• Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time.
• Remain available to hotel managers while on property.
• Be aware of departmental revenue / budgets and stay with in budgets that are provided prior to planning events.
• Participate in all regular and operational meetings as required.
• Coordinate all aspects of conferences as assigned by the Director of Events to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signers, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, and décor (to include floral) requirements.

Benefits

• Competitive compensation and attractive 401(k) program
• Medical, dental, and vision coverage available
• Paid time off
• Educational and career advancement support
• Savings across resort dining, retail, spa, and activities
• Discounted associate meals, dry cleaning, and uniform services
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager