Resort Cleaner & Room Attendant Part-time- Union

St Eugene Golf Resort & Casino•Cranbrook, BC

1d•Onsite

About The Position

Resort cleaners are responsible for maintaining the cleanliness of all indoor spaces across the resort. The ideal candidate is energetic, tidy, organized, a team player, positive, flexible, self-motivated, and reliable. Room attendant responsibilities include changing towels, making beds, and cleaning bathrooms. You will also address clients' queries and ensure our rooms are fully stocked, clean, and inviting at all times. Room attendants will ensure all guest rooms are ready for the next guests to arrive. This position requires bending, kneeling, lifting, pulling, reaching, and repetitive arm movements.

Requirements

Have an eye for detail, be organized and thorough.
Always courteous, kind, and helpful with our guests and your co-workers.
Delivers excellent customer service.
Performs with accuracy, speed, and attention to detail.
Ability to follow directions thoroughly and work with minimal supervision.
Must be 19 years of age to work in the Casino
Must be able to bend, crouch, lift, kneel, stand, and walk for extended periods.
Ability to lift up to 40 lbs is required.
Obtaining a Gaming Policy and Enforcement Branch (GPEB) tag is required.
Applicants must be at least 19 years old to work in the casino.

Nice To Haves

Experience working with and maintaining commercial cleaning equipment, an asset.

Responsibilities

Ensure public indoor areas are clean throughout the resort & casino.
Ensure cleanliness and sanitation of public washrooms.
Replenish supplies for room attendant carts/closets and process laundry.
Wash windows (inside).
Clean floors and shampoo carpets.
Deliver items to guest rooms when needed.
Occasionally assist with cleaning rooms.
Transport shipments from the loading bay.
Occasionally assist guests with their luggage.
Demonstrate a strong work ethic with the ability to stand for long periods.
Vacuuming and mopping of various types of floors.
Dusting all surfaces.
Cleaning and sanitizing guest rooms.
Stripping beds and putting all dirty laundry in the laundry cart, then ensuring the cart is returned to the basement.
Demonstrate a high level of Guest Focus by striving for high guest satisfaction, going out of the way to be helpful and pleasant, and making it as easy as possible for our guests.
Demonstrate ability to follow instructions, maintain appropriate appearance, comply with team Member policies and procedures, and be willing to learn.
Demonstrates the ability to work as part of a team by being helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment. Be responsible, honest, loyal, interact with others tactfully, resolve conflicts appropriately, and adapt to change when necessary.