Room Attendant (Part-Time)

EOS Hospitality•San Francisco, CA

8d•Onsite

About The Position

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned to hotel standards. Some duties include but not limited to making beds, cleaning bathrooms, and changing the towels. You will also address guests’ questions and make sure the rooms are fully stocked, clean and always inviting. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay.

Requirements

Develop and maintain positive working relationships with other departments.
The ability to communicate effectively in English with guests, managers, and colleagues.
Demonstrate a team-focused attitude and encourage collaboration.
Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
Attend all scheduled meetings and training sessions.
Ability to remain standing for up to 8 hours
Ability to walk the property and grounds frequently
Ability to move up and down stairs frequently
Ability to move quickly based on guest needs
Ability to regularly move and lift up to 35 lbs.
Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)
Ability to bend, kneel, stretch, and reach frequently, including above head, and repetitively during a shift
Ability to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness
Ability to communicate and exchange information effectively
Ability to read, write, speak, and understand basic English
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Ability to work flexible hours based on business needs including midweek and weekend days
Successful completion of background check
Ability to work independently and efficiently with minimal supervision
Strong attention to detail and commitment to cleanliness
Good communication and customer service skills
Ability to understand and follow instructions and establish procedures
Expresses sincere enthusiasm for the role and cleanliness
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

Nice To Haves

Professional cleaning experience preferred, but not required
Previous housekeeping or hotel experience preferred but not required

Responsibilities

Clean and service guest rooms according to hotel standards and procedures.
Make beds, change linens, and replace towels and amenities.
Vacuum carpets, sweep and mop floors, and dust furniture and fixtures.
Clean and sanitize bathrooms, including sinks, toilets, showers, and mirrors.
Replenish guest room supplies such as toiletries, coffee, water, and other amenities.
Inspect rooms for maintenance issues, safety hazards, or damages and report them promptly.
Remove trash and used linens from guest rooms and designated areas.
Ensure rooms are properly prepared for arriving guests.
Maintain cleanliness of hallways, storage rooms, and other assigned housekeeping areas.
Respond to guest requests and inquiries in a courteous and professional manner.
Follow hotel safety, security, and sanitation policies.
Protect guest privacy and always maintain confidentiality.
Participate in deep-cleaning projects and special assignments as needed.