Resort Boat Captain (FLDL Required)

Universal Orlando•Orlando, FL

6d•Onsite

About The Position

Pilot Resort Yacht on Universal Orlando’s private waterway, from UO Resort Hotels to CityWalk dock and back. This role involves ensuring the proper use of safety practices and procedures, loading and unloading guests, and providing exceptional guest service. The captain will also screen guests for alcohol and special accommodations, maintain the cleanliness and operational status of the yacht, and manage passenger manifests. Active participation in Environmental, Health & Safety responsibilities is also required.

Requirements

Must be at least 18 years of age.
Must have a clean driving record.
Must be able to complete the Basic Water Safety class, which consists of swimming (without touching the sides of the pool) and treading water.
Each team member will be required to pass a DOT Coast Guard Physical, as well as random drug testing.

Responsibilities

Pilot Resort Yachts ensuring the proper use of safety practices and procedures.
Plays prerecorded safety spiel upon dispatch and makes appropriate safety radio calls.
Loads and unloads vessel while providing exceptional Guest Service.
Discreetly screens Guests for alcohol and special accommodations and provides appropriate information and/or assistance.
Clean Yacht and facilities.
Inspect Yacht for service issues.
Monitors Yacht gauges throughout entire shift and reports to appropriate contact, daily.
Maintain accurate passenger manifests.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Perform other duties as assigned.