Resort Activities Manager

Westgate Resorts•Park City, UT

1d•Onsite

About The Position

The Resort Activities Manager at Westgate Park City Resort & Spa is a key leader responsible for designing, implementing, and overseeing dynamic programs, signature events, and seasonal activities that reflect the resort’s alpine luxury, family-friendly spirit, and world-class service standards. This role involves bringing the Westgate vacation experience to life by leading resort-wide activities and special events. Through hands-on leadership and teamwork, the manager will inspire an energetic team to create meaningful, memorable moments for guests year-round. The position is located at the award-winning Westgate Park City Resort & Spa in the heart of the Canyons Village base at Park City Mountain, surrounded by world-class skiing and year-round mountain adventure.

Requirements

Three to five years of relevant experience working in an activities department.
Bachelor’s degree from an accredited four‑year college or university, or an equivalent combination of education and relevant experience.
Demonstrates strong interpersonal and communication skills, with the ability to comfortably engage with guests, owners, and Team Members in group settings and live event environments.
Brings a high level of creativity and innovation to the design and delivery of recreation programs, themed activities, and special events.
Comfortable serving as a visible leader and brand ambassador for resort activities, including hosting, facilitating, or speaking at events as needed.
Exhibits a guest focused, relationship driven approach, creating welcoming and engaging experiences for diverse audiences.
Proven ability to conceptualize, adapt, and execute programming based on seasonality, guest preferences, weather conditions, and operational needs.
Collaborative leadership style with the ability to motivate teams, encourage participation, and foster a positive, energetic environment.
Proven ability to lead, motivate, and manage a diverse team.
Excellent organizational, communication, and interpersonal skills.
Proficiency in Microsoft Office applications, including tools used for scheduling, communication, and reporting.
Ability to lift, carry, and move items weighing up to 50 pounds.
Availability to work weekends, holidays, and flexible schedules as required by resort operations.
Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

Design, implement, and oversee creative programs and themed special events that enhance guest experience.
Plan and execute events and celebrations for owners, guests, and Team Members, including holiday, VIP, and seasonal programming.
Direct and enforce departmental policies and procedures to ensure safety, quality, and brand consistency.
Lead, hire, train, coach, and develop the team while maintaining appropriate staffing levels in a fast paced, seasonal resort environment.
Develop detailed and comprehensive plans aligned with resort goals and guest satisfaction objectives.
Communicate effectively with guests, owners, vendors, and internal departments, using tact and professionalism to resolve concerns and elevate service.
Conduct daily stand‑up meetings and lead monthly team meetings; attend additional staff meetings as needed.
Prepare incident and accident reports and remain current on all emergency response and safety protocols.
Create Team Member schedules and monitor attendance, adjusting staffing as needed based on resort occupancy and seasonal demand.
Coordinate with Westgate approved vendors to secure products, entertainment, and services for activities and special events.
Maintain records for equipment repairs, manage inventory, and ensure all recreational equipment meets safety and operational standards.
Collaborate with resort leadership and marketing teams to promote special events and important resort information.
Monitor weather, terrain, and environmental conditions and proactively shut down or modify activities when safety concerns arise.
Design, order, and distribute marketing materials for resort programming, VIP events, and Team Member activities.
Serve as a host, emcee, or speaker at resort events and functions when called upon.
Perform additional duties as assigned by leadership to support overall resort operations.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Highly Discounted Epic Locals Ski Pass, While Supplies Last
FREE Ski, Snowboard and Mountain Bike Equipment Rentals
FREE Garage Parking
$2.00 in Meals in Team Member Breakroom