Residential Upgrade Technician

CPI Security•Charlotte, NC

1d•$45,000 - $60,000•Onsite

About The Position

We are seeking a Residential Upgrade Technician in Charlotte, NC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers.

Requirements

High School Diploma or equivalent
Strong customer service skills with the ability to handle payments and complete accurate paperwork
Must be detail-oriented, capable of following technical instructions, and safety-conscious
Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions

Nice To Haves

Experience with construction, cable installation, or low voltage systems is a plus

Responsibilities

Install security systems for residential clients according to job specifications and customer needs
Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
Conduct tests to verify system performance and instruct customers on using the equipment
Maintain inventory, process paperwork, and support the training of new installation technicians

Benefits

Company fuel card
Company equipment provided (i.e. vehicle, iphone, ipad)
Comprehensive and on-going training when you start, includes leadership development
Engaging and fun company culture that succeeds through diversity
Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options
Company paid holidays, floating holiday and (PTO)
Free monitored security system after 90 days

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