Residential Treatment Specialist I & II

The Centers • Cleveland, OH

3d • Onsite

About The Position

The Centers' H.O.P.E. Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. This position plays an important role in advancing our mission and supporting the communities we serve. We are seeking an experienced and skilled Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu.

Requirements

• High school diploma or GED required
• Minimum 1 year of experience in a residential or behavioral health setting required
• Valid Ohio driver's license with an acceptable driving record preferred
• Must pass all required post-offer background checks
• Current TB screening showing no signs or symptoms of tuberculosis required prior to start date

Nice To Haves

• Associate degree or active enrollment in a related Bachelor's degree program may substitute for experience
• 2 years preferred experience in a residential or behavioral health setting
• Therapeutic Crisis Intervention (TCI) certification (must be completed within 30 days of hire)
• Basic Life Support (BLS) certification (must be completed within 30 days of hire)
• Trauma-Informed Care training (must be completed within 30 days of hire)
• Youth Engagement training (must be completed within 30 days of hire)
• Mental Health First Aid training (must be completed within the first 6 months)
• Advanced De-Escalation training (must be completed within the first 6 months)
• Peer Mentoring Training (must be completed within the first 6 months)

Responsibilities

• Provide consistent, trauma-informed supervision and care to youth across all daily living routines
• Apply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalation
• Exercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectations
• Mentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis response
• Assist youth with physical needs including hygiene, nutrition, and personal organization
• Integrate individual treatment plans and program policies into all care decisions
• Accurately document and report youth behavior, incidents, and any changes in health or disposition
• Participate in and help facilitate recreational, educational, and skill-building activities with residents
• Serve as a positive role model and active contributor to the treatment team
• Provide client transportation as needed
• Attend all required trainings, team meetings, and treatment conferences

Benefits

• Meaningful work
• Culture where people feel valued
• National recognition for trust, purpose, and care
• Training
• Mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees