Residential Treatment Specialist I & II

The Centers•Cleveland, OH

20h•Onsite

About The Position

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve. Hope Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. Our team is driven by compassion, consistency, and a shared belief that every youth deserves a stable, nurturing environment in which to heal and grow. We are seeking an experienced and skilled Residential Treatment Specialist I & II to provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu. If you are someone who leads by example, thrives in a dynamic environment, and is passionate about making a difference in the lives of young people, we want to hear from you.

Requirements

High school diploma or GED required
Minimum 1 year of experience in a residential or behavioral health setting required
Must pass all required post-offer background checks
Current TB screening showing no signs or symptoms of tuberculosis required prior to start date
Therapeutic Crisis Intervention (TCI) certification must be completed within 30 days of hire
Basic Life Support (BLS) certification must be completed within 30 days of hire
Trauma-Informed Care certification must be completed within 30 days of hire
Youth Engagement certification must be completed within 30 days of hire
Mental Health First Aid training must be completed within the first 6 months
Advanced De-Escalation training must be completed within the first 6 months
Peer Mentoring Training must be completed within the first 6 months

Nice To Haves

Associate degree or active enrollment in a related Bachelor's degree program may substitute for experience
2 years experience in a residential or behavioral health setting preferred
Valid Ohio driver's license with an acceptable driving record preferred

Responsibilities

Provide consistent, trauma-informed supervision and care to youth across all daily living routines
Apply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalation
Exercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectations
Mentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis response
Assist youth with physical needs including hygiene, nutrition, and personal organization
Integrate individual treatment plans and program policies into all care decisions
Accurately document and report youth behavior, incidents, and any changes in health or disposition
Participate in and help facilitate recreational, educational, and skill-building activities with residents
Serve as a positive role model and active contributor to the treatment team
Provide client transportation as needed
Attend all required trainings, team meetings, and treatment conferences