Residential Technician
About The Position
DuraServ is looking for a Residential Technician who takes pride in a clean installation, a well-balanced door, and a customer who knows the job was done right. DuraServ Residential is a division focused on new construction installations and residential garage door service — and the Residential Technician is the person customers see, trust, and remember. You'll perform installations and repairs on residential garage doors and opener systems, work independently with limited supervision, and deliver the kind of workmanship that earns DuraServ its reputation one home at a time. This is a skilled trade position that requires you to diagnose, measure, adjust, and complete jobs with accuracy and efficiency — and to communicate with customers in a way that reflects well on the company, every single time.
Requirements
- High School diploma or equivalent
- 1 to 2 years of experience in residential garage door installation or a related mechanical trade — you've done this work before and you can do it independently
- Valid driver's license and acceptable driving record — you'll operate a company vehicle daily between customer locations
- Ability to lift, carry, and maneuver 50 to 75 lbs. regularly; frequent ladder use up to 14 feet; comfortable working in tight, low-clearance spaces and varying outdoor conditions
- Mechanically skilled — you're comfortable with hand and power tools, and you understand residential garage door systems at the component level: springs, cables, tracks, drums, bearing plates, openers, sensors, and weather seals
- Safety-conscious — PPE, ladder safety, lockout/tagout basics, pinch-point awareness, and safe torsion spring handling are non-negotiable parts of how you work, not reminders you need
- Physically capable — this role requires regular lifting of 50 to 75 lbs., frequent ladder use up to 14 feet, and extended work in tight, low-clearance spaces and varying weather conditions
- Precise and efficient — you measure correctly the first time, set tension and balance to standard, and complete jobs within schedule without cutting corners
- Professional in the customer's home — you communicate clearly, treat the space with respect, and represent DuraServ the way you'd want your own home serviced
- Independent and accountable — you manage your truck, your schedule, and your job quality without needing to be managed
Nice To Haves
- Vocational or technical training in mechanics, construction, electrical, welding, or a related field
- OSHA 10 certification or demonstrated familiarity with jobsite safety standards
- Experience programming smart-enabled opener systems and keypad or remote technology
Responsibilities
- Perform installations, service, and repairs on residential garage doors, sections, tracks, hardware, springs, cables, drums, rollers, weather seals, and opener systems — with primary focus on new construction installations
- Execute standard replacements and one-person door and opener replacements independently within allotted time, using correct tools, methods, and safe work practices
- Accurately measure openings, align tracks, set spring tension, and balance doors — ensuring each system operates correctly before you leave the job site
- Diagnose routine service issues — misalignment, sensor faults, damaged hardware, force adjustments, and opener programming errors — and resolve them with the right fix, not a workaround
- Program remotes, keypads, and smart-enabled opener technology according to manufacturer and company standards
- Maintain an organized, well-stocked truck — tools, equipment, and materials secured and inventoried according to company procedures
- Follow all PPE and OSHA 10 safety practices — proactively identify and report unsafe conditions; leave every job site safe, clean, and free of debris
- Use internal systems to clock in and out, document work performed, record parts used, and provide accurate service notes
- Communicate professionally with customers — answering questions clearly, explaining work performed, and leaving every homeowner confident the job was done right
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Company-provided life insurance, short-term and long-term disability
- Premium tools, ongoing paid training, and manufacturer certifications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
