RESIDENTIAL TECHNICIAN - INDEPENDENCE HALL - FT

Volunteers of America Northern Rockies•Billings, MT

3d•Onsite

About The Position

The Residential Technician is responsible for supporting the needs of Veterans in the transitional residential housing program. This position ensures the safety and security of the residents and the facility. Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

Requirements

A high school diploma or equivalent
Valid Driver's license
Ability to work with a vulnerable population and maintain composure in potentially aggressive or emergencies
Effective oral and written communication skills
Ability to work both independently and as a team member
Ability to drive a company vehicle to transport residents
Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Nice To Haves

One year of work experience in a residential setting or related field.

Responsibilities

Ensures the security and operational control of the facility
Monitors and documents resident and visitor activity both inside and outside the facility
Monitors the existence of contraband in the facility through general observation and searches of the facility, residents, and vehicles
Performs drug testing to monitor resident alcohol and drug use
Assigns and monitors resident work and extra-duty assignments to ensure facility cleanliness
Assists residents with short-term coping mechanisms and problem-solving
Provides or helps residents obtain transportation