Residential Team Leader / Evening Supervisor
About The Position
This is an exciting opportunity for a motivated leader with strong supervisory skills who thrives in a fast-paced, team-oriented environment. As an Evening Supervisor, you will guide and support direct care staff, ensure quality services are delivered, and help create a safe, positive, and supportive home environment for the individuals we serve. At The Arc, we invest in your future. We believe that when we invest in our employees' success, they grow professionally while helping us continue our leadership role in human services throughout New York State. We offer a rewarding career with excellent benefits, professional growth opportunities, and the chance to truly make a difference every day. As a Residential Team Leader, you will provide direct supervisory oversight to residential direct care staff during evening operations while ensuring high-quality care and support for individuals receiving services. This leadership role combines hands-on support, staff supervision, mentoring, scheduling coordination, and program oversight. The ideal candidate is a dependable supervisor with strong communication, leadership, and organizational skills who can motivate staff, problem-solve effectively, and maintain compliance with agency policies and procedures.
Requirements
- Strong supervisory experience
- Ability to lead and motivate teams in a residential or human services setting
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work independently and collaboratively
- Intermediate computer skills, including Microsoft Office Suite and electronic record systems
- Strong leadership, problem-solving, and decision-making skills
- Ability to provide professional supervisory support during evening and weekend operations
Nice To Haves
- Previous supervisory or team leadership experience
- Experience in residential services, healthcare, human services, or developmental disabilities
Responsibilities
- Provide supervisory leadership and direction to residential direct support staff
- Serve as the evening supervisor for assigned residential programs
- Coordinate daily residential operations and ensure quality care delivery
- Support, mentor, and train staff using team-based leadership practices
- Assist with implementation of individualized program plans
- Promote a positive, safe, and professional environment for individuals and staff
- Communicate effectively with management, staff, families, and outside providers
- Complete documentation and electronic records accurately and timely
- Ensure compliance with agency standards, OPWDD regulations, and safety procedures
Benefits
- Excellent benefits
- Professional growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
