Residential Support Worker

The Salvation Army Canada and Bermuda Territory•Moncton, NB

1d•CA$18 - CA$27•Onsite

About The Position

The Salvation Army is seeking a Residential Support Worker to provide professional support to individuals on conditional release from Federal/Provincial Institutions at CJS Greenfield House. This role involves a full range of duties including intake, assessment, ongoing tracking, logging, and essential communications with the Community Residential Facility team and Parole Office. The primary goal is to ensure residents comply with parole conditions and facility rules, assist with gradual and successful community reintegration, and fulfill all job requirements as per Corrections Canada “Statement of Work” and The Salvation Army accreditations standards. The role requires the individual to be awake and alert at all times while on duty, supervising residents and the facility.

Requirements

Ability to understand the dynamics of offender behaviour and assess their needs and risks.
Skills to counsel offenders, form effective relationships and gain trust.
Skills to understand the use of authority and to intervene effectively in crisis situations.
Ability to assist offenders in identifying and solving the practical problems involved in their successful reintegration into the community.
Ability to assist offenders in identifying and obtaining the community services required for their successful reintegration.
Skills in communicating effectively, both orally and in writing.
Ability to demonstrate cultural competence and respect for diversity.
Correctional Techniques Certificate and/or equivalent training and experience.
Computer literate.
Bilingual or willing to participate in further education in second language.
Ability to clearly and accurately communicate factual information/data and maintain records with legible penmanship.
Ability to multi-task.
Ability to work unsupervised and take initiative to perform other routine duties while on shift.
Visual/sensory requirements: focus on detail, objects and people when carrying out work activities; keen sense of observation.
Mental requirements: use specialized training where conditions may cause anxiety, tension, some form of mental/emotional discomfort, verbal aggression and/or physical violence.
Handle stress and be able to communicate with supervisor if you feel the need to debrief or need assistance with stress management.
Ability to pass “Reliability Status” level of clearance as per CSC directive.

Nice To Haves

Bilingual or willing to participate in further education in second language.

Responsibilities

Provide professional support to individuals on conditional release from Federal/Provincial Institutions.
Perform intake, assessment, ongoing tracking, logging, and essential communications to the Community Residential Facility team and Parole Office.
Ensure residents comply with parole conditions and facility rules and regulations.
Supervise residents and CJS Greenfield House, remaining awake and alert at all times while on duty.
Assist residents with their gradual and successful community reintegration.
Fulfill all related job requirements as per Corrections Canada “Statement of Work” and The Salvation Army accreditations standards.
Supervise the residents and oversee CJS Greenfield House.
Wear the panic button at all times while on duty.
Ensure all staff members are dressed appropriately at all times.
Utilize the “Mandatory Check List” shift requirement on a daily basis.
Effectively intervene in a crisis situation and exercise good judgment.
Show interpersonal listening skills, sensitivity to and understanding of other’s feelings.
Control accesses to CJS Greenfield House by ensuring doors are locked, unlocked and alarmed at appropriate times.
Adhere to precautionary measures when working with individuals with communicable diseases.
Demonstrate supervisory ability while working with a variety of personalities.
Follow verbal and written instructions without constant supervision.
Work independently and in a team environment.
Maintain a running log of all occurrences, routine and discrete, and report all unusual situations/incidences.
Make required rounds of CJS Greenfield House and document results.
Ensure all files and records are up to date.
Maintain confidentiality and security of clients and/or property, including contacts with police.
Ensure cleanliness of CJS Greenfield House at all times.
Inform Residential Coordinator of any required maintenance/repairs and report all unusual situations and incidences.
Encourage an atmosphere of trust and respect while exercising control in the residence.
Adhere to The Salvation Army Computer Access, Code of Conduct, Workplace Violence, Territorial Abuse, Whistleblower, and Respect in the Workplace Policies.
Write and submit professional, factual and detailed reports in timeline sequence of events and within deadline parameters.
Attend all mandatory staff meetings as required.
Ensure the safety and security of the facility at all times.
Assist in the upkeep of the house where applicable.
Practice all safety and sanitation rules and regulations and observe personal hygiene.
Develop and maintain good interpersonal and communication skills and utilize these skills in work with residents, visitors and other staff.
Maintain resident confidentiality and respect the residents’ right to privacy.
Remain neutral and non-opinionated on individual personal, political, spiritual or cultural based belief systems.
Maintain knowledge of current facility policies and procedures as stated in Correctional & Justice Services program manual, The Salvation Army “Communicable Disease Control,” “Emergency Services Disaster” and working knowledge of “Fire & Safety.”
Perform other duties as assigned by the Executive Director.